Terms of service

HOMELINE FURNITURE TERMS OF SERVICE

Effective Date: July 14, 2026
Last Updated: July 14, 2026

1. Introduction

Welcome to Homeline Furniture ("Homeline Furniture," "Company," "we," "our," or "us").

These Terms of Service ("Terms") govern your use of our website, products, services, online store, retail showroom, and any purchases made from Homeline Furniture.

By accessing our website, creating an account, requesting information, placing an order, financing a purchase, or purchasing merchandise from Homeline Furniture, you agree to be bound by these Terms, along with our:

Privacy Policy
Delivery Policy
Return & Refund Policy
Financing & Layaway Policy
Warranty Policy
Shipping & Pickup Policy
Any additional policies posted on our website

If you do not agree to these Terms, you should discontinue use of our website and services.

These Terms apply to every visitor, customer, purchaser, account holder, and website user.

2. Eligibility

By using this website you represent that:

You are at least 18 years old or have legal authority to enter into a binding agreement.
All information you provide is accurate and current.
You are authorized to use any payment method submitted.
You will comply with all applicable federal, state, and local laws.

3. Website Use

Homeline Furniture grants you a limited, revocable, non-transferable license to use this website for personal shopping and informational purposes.

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Copy, scrape, reproduce, or redistribute website content without written permission.
Upload malicious software or code.
Interfere with website security or functionality.
Use automated bots or software to collect website information.

Violation of these Terms may result in suspension or termination of access.

4. Product Information & Pricing

Homeline Furniture makes every reasonable effort to provide accurate product information.

However, customers acknowledge that:

Product images are for illustration purposes only.
Colors may appear differently depending on lighting and individual display settings.
Wood grain, leather, fabric, stitching, finish, and other natural characteristics will vary.
Dimensions are approximate and may differ slightly between manufacturing runs.
Manufacturers may update specifications, materials, fabrics, colors, construction methods, or product features without notice.
Inventory changes frequently and availability cannot be guaranteed until an order has been accepted.

Although we strive for accuracy, pricing, typographical, promotional, or technical errors may occasionally occur.

Homeline Furniture reserves the right to:

Correct pricing errors
Correct product descriptions
Modify specifications
Update pricing without notice
Limit quantities
Cancel or refuse orders containing incorrect information

If an order is affected by an error, discontinued merchandise, or inventory shortage, we will notify you as soon as reasonably possible and issue any applicable refund.

Prices displayed online may differ from future promotional pricing, in-store promotions, or manufacturer promotions unless specifically stated.

5. Order Acceptance & Availability

Submitting an order does not guarantee acceptance.

Every order remains subject to:

Inventory verification
Manufacturer availability
Payment approval
Fraud prevention review
Pricing verification
Delivery availability

Homeline Furniture reserves the right to:

Refuse an order
Cancel an order
Delay fulfillment
Limit quantities purchased
Request additional verification

Orders may be cancelled due to:

Inventory shortages
Product discontinuation
Manufacturer changes
Pricing errors
Payment verification issues
Suspected fraud
Shipping or delivery restrictions

If payment has already been collected, any applicable refund will be processed using the original payment method unless otherwise agreed.

6. Payment

Payment is due according to the payment terms selected during checkout or agreed upon in-store.

Accepted payment methods may include:

Cash
Credit cards
Debit cards
Approved financing
Layaway
Other payment methods approved by Homeline Furniture

Certain orders may require deposits before merchandise is ordered or reserved.

Ownership of merchandise remains with Homeline Furniture until payment obligations have been satisfied where permitted by law.

7. Electronic Communications

By using our website or purchasing from Homeline Furniture, you consent to receive communications electronically.

These communications may include:

Order confirmations
Receipts
Invoices
Delivery notifications
Financing communications
Warranty information
Customer service communications
Policy updates

Electronic acceptance of these Terms and related policies carries the same legal effect as a handwritten signature where permitted by applicable law.

8. Customer Responsibilities

Customers are responsible for ensuring purchased furniture can safely enter the delivery location.

Customers should carefully measure:

Entry doors
Hallways
Stairways
Elevators
Room dimensions
Ceiling height
Turning clearances

Customers are also responsible for:

Providing safe delivery access
Removing existing furniture unless otherwise arranged
Securing pets
Removing obstacles from the delivery path
Inspecting merchandise upon delivery whenever possible

Failure to properly prepare for delivery may result in additional charges as outlined in our Delivery Policy.

9. Delivery

Delivery services are governed by our separate Delivery Policy.

Delivery dates are estimated and may change because of:

Manufacturer delays
Weather
Traffic
Inventory availability
Mechanical issues
Labor shortages
Other circumstances beyond our reasonable control

Please review our Delivery Policy for complete delivery terms.

10. Returns & Refunds

Returns, exchanges, cancellations, and restocking fees are governed by our Return & Refund Policy.

Certain merchandise may not qualify for return including:

Special orders
Custom products
Clearance merchandise
Bedding and linens
Other products identified as non-returnable

Please review our Return & Refund Policy before purchasing.

11. Financing & Layaway

Financing, lease-to-own, and layaway purchases are governed by our Financing & Layaway Policy.

Approval, promotional offers, payment schedules, and financing terms are determined by the applicable financing provider.

12. Manufacturer Warranties

Many products sold by Homeline Furniture include warranties provided by the manufacturer.

Unless otherwise required by law, Homeline Furniture does not provide additional manufacturer warranties beyond those expressly stated.

Customers should retain proof of purchase for warranty claims.

13. Fraud Prevention & Order Verification

To protect our customers and business, Homeline Furniture reserves the right to verify any order before shipment or delivery.

Verification may include:

Identity confirmation
Payment verification
Billing address verification
Shipping address verification
Telephone confirmation
Additional documentation when appropriate

Orders reasonably believed to involve fraud, abuse, unauthorized payment methods, or unlawful activity may be refused or cancelled.

Any authorized payments collected for cancelled orders will be refunded.

14. Intellectual Property

All content appearing on this website—including logos, photographs, graphics, text, product descriptions, layouts, trademarks, and other materials—is the property of Homeline Furniture or its licensors.

No material may be copied, reproduced, distributed, or used without prior written permission.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how your information is collected, stored, and used.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Homeline Furniture shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our website, products, or services.

Our total liability for any claim shall not exceed the purchase price paid for the specific product giving rise to the claim unless otherwise required by law.

Nothing contained in these Terms limits rights that cannot legally be limited under applicable law.

17. Force Majeure

Homeline Furniture shall not be responsible for delays or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Severe weather
Fire
Flood
Labor disputes
Transportation disruptions
Manufacturer delays
Supply chain interruptions
Government actions
Utility outages
Internet or communication failures

Performance shall resume as soon as reasonably practicable.

18. Dispute Resolution & Governing Law

We encourage customers to contact Homeline Furniture first so we may attempt to resolve any concern promptly and fairly.

These Terms shall be governed by the laws of the State of Illinois without regard to conflict-of-law principles.

Any legal action arising from these Terms shall be brought in the appropriate state or federal court located within Illinois unless otherwise required by law.